Fortune Lounge specialises in treating its loyal players like royalty. That is why we have introduced the Fortune Lounge Loyalty Rewards programme and it is automatically available to all Real Money account holders. The more you play, the more Loyalty Rewards points you collect. These points are redeemable for CASH credits and you do not have to fulfil wagering requirements before you cash in your winnings.
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For every bet you place at Fortune Lounge, you will earn points according to the following allocations:
You will be able to exchange your points for cash credits as soon as you reach 5,000 points. The exchange rate is €1 for 1,000 points. Rewards points wagering contribution will be calculated by converting from € to your selected currency using our real time exchange rate.
The more points you earn during the month, the more benefits you are entitled to:
How do I qualify for the Fortune Lounge Loyalty Rewards programme?
The moment you sign up for a Real Money account at Fortune Lounge, you will become a member of the Loyalty Rewards programme. You start off in the Silver level and will get 2,500 Loyalty Rewards points free. To earn more Loyalty Rewards points , you'll need to play and wager.
How do Loyalty Rewards points work?
Loyalty Rewards points are based on how much you wager at Fortune Lounge casino: 1 credit wagered on slot games earns you 1 Loyalty Rewards point, while 5 credits wagered on table games will also earn you 1 Loyalty Rewards point. Points may be redeemed for cash credits: 1,000 Loyalty Rewards points = 1 cash credit. The table below illustrates how you earn Loyalty Rewards points based on your play:
When will I receive my monthly loyalty bonus?
You will receive your monthly bonus in the first week of each calendar month. Players need to maintain premium status for three months to be credited with bonus points according to the lowest premium tier they maintained in the previous three months.
How do I access my Loyalty Rewards profile information?
Once you've logged in to the software, select the heart shaped 'Loyalty' icon from the menu bar, or the drop down menu when in browser. Click it to open up your Loyalty Rewards programme information. Here, you can redeem your Loyalty Rewards points for casino cash credits and see the latest loyalty specials.
What happens if I don't accumulate enough Loyalty Rewards points in a month?
Maintaining your level is a month-by-month effort. You will drop a loyalty level if you don't accumulate the required number of points to hold on to your current status (except for the Silver level).
Will my Loyalty Rewards points expire?
If your Loyalty Rewards points haven't been used in 60 days since being acquired, they will expire.
How can I redeem my Loyalty Rewards points ?
Go to the Loyalty Rewards page in your Fortune Lounge software and click the Redeem Loyalty Points button. Take note, you may redeem a minimum of 5,000 loyalty points at a time.