GENERAL TERMS AND CONDITIONS
Wagering requirements and casino specific terms and conditions
The following terms and conditions govern the use of the Fortune Lounge web sites and online casinos.
In addition to the standard terms and conditions set out below, certain terms and conditions govern all promotions and special offers offered to players.
- You ("the player") fully understand and agree to become a party to and shall abide by all rules, terms and conditions contained herein as the sole set of rules pertaining to the use of the Fortune Lounge group of online casinos ("the casino"), and that such rules, terms and conditions may change from time-to-time. The player shall be responsible for checking these terms and conditions regularly for any changes thereto.
- By registering an account (whether Guest or Real) at any Fortune Lounge casino, the player:
a. Warrants that all information provided by the player to the casino is true and correct and acknowledges that, should it be discovered by the casino that any information provided by the player is false, the casino reserves the right to suspend the player's account, including the payout of any cash-ins, until the true position with regard to the player's identity is clarified.
b. Accepts these terms and conditions as a binding agreement between the player and the casino.
- Only one account per casino per household may be opened.
- The casino requires you to submit certain identity verifications documents after your account has been opened. The documentation required is:
a: valid form of identity issued by the government of a recognized country/state i.e.: drivers license or passport,
b: a copy of the front and back of the credit card used to fund your casino account. Thereafter, you will be required to submit a copy of the front and back of each and every credit card registered on your casino account. Casino management reserves the right to withhold any cashins if the required documentation is not returned. These measures are as much for player, safety, as that of the casino.
- If there are any irregularities or if there is a mismatch between the name and address of the player, and the name and address associated with the credit card, or other mode of payment, used by such player, all transactions conducted with such credit card will be considered as invalid and voidable in the sole discretion of casino management.
- The player, by providing their postal address, agrees to accept hardcopy correspondence from the casino at such address, from time to time, and acknowledges that such correspondence may carry conspicuous branding identifying the same with the casino. If the player does not wish to receive hardcopy correspondence to their postal address, they may unsubscribe from such communication by sending an email with "UNSUBSCRIBE" in the subject header to .
- The player, by providing their email address, agrees to receive email correspondence from the casino at such address, from time to time. If the player does not wish to receive email correspondence to their email address, they may unsubscribe there from by following the unsubscribe instructions set out in the casino's "Privacy and Spam policies".
- The player acknowledges that participation at the casino amounts to gambling, which carries the risk of losing money and warrants that the player is aware of such risks and that the player's participation at the casino is entirely voluntary.
- By playing any game at the casino, the player warrants that the player is familiar with the rules of such game and acknowledges that the rules of each game are available through using the "help" facility at the casino.
- Players at the casino must be over the legal age of majority, meaning that the player must be an adult with full contractual capacity or a "major" as that term is legally defined in the country in which the player is resident.
- The player shall not allow any third party including, without limitation, any minor (person under the age of majority stipulated in the clause immediately above), to play at the casino using the player's casino account details. The player accepts full responsibility for the consequences of allowing such activity and, without derogating from the generality of any other indemnity contained herein, indemnifies and holds the casino harmless in respect of any damages arising from the same.
- The player acknowledges that it is the player's sole responsibility to understand the applicable laws of jurisdiction pertaining to the player's use of online gaming facilities, and pertaining to online gaming facilities in general, prior to making use of the casino (both in terms of the country within which they are resident when playing at the casino and in terms of any country's laws to which they may be subject, notwithstanding that they are not physically present in such country when playing at the casino). By making use of the casino, the player warrants that the player understands the applicable laws pertaining to online gaming facilities and the player's use thereof and that it is entirely legal to make use of online gaming facilities in terms thereof.
- The player shall hold the casino, its shareholders, its employees, officers, directors, licensees, distributors, affiliates, subsidiaries, advertising, promotion or other agencies, media partners and agents harmless and shall fully indemnify the same from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of the player's:
i. entry, use, or reuse of the casino;
ii. use of any materials at the casino;
iii. entry, use, or re-use of the casino server;
iv. participation in any game at the casino;
v. the acceptance of any payout/prize from the casino; or
vi. breach of any warranty given in terms of this agreement.
- Player warrants that the player's interest in the casino is personal, and not professional. Players entering the casino do so solely for their own personal entertainment and any other entrance, access, use, or re-use of the casino by the player is strictly prohibited.
- Play at casino, as real or guest players, is intended for the use of Adults, for entertainment purposes only. The use of robotic, mechanical, electronic, or other devices to automatically make playing decisions in any game as a guest player or real player is strictly prohibited at the casino save where such devices are provided, or specifically authorized in writing, by the casino. Use of such devices may, in the sole discretion of casino management, result in action including exclusion from play at the casino, confiscation of funds up to an amount not exceeding net winnings, expulsion from all promotional offerings and placement of details of such activity and the participants on a casino industry database of "restricted players" accessed by other online casinos.
- The player acknowledges that the casino software, the "get-up" of the casino and all material which may be visually or audibly presented to the player in the player's use of the casino is either the intellectual property (including, but not limited to, copyright, domain name rights and trademarks) of the casino or its licensor's and in this regard the player acknowledges that it has no rights whatsoever to use or lay claim to any intellectual property belonging to the casino and/or its licensors.
- The player acknowledges that casino management may close any casino account which is, in its sole opinion, undesirable or dormant for a period of 6 months. Any "real" funds i.e. not promotional or bonus funds (dealt with in terms of additional terms and conditions) in any such casino account at the time of closure will be claimable for 6 (six) months thereafter. Players who discover that their accounts have been closed in terms of this clause 17 shall be entitled to lay claim to such "real" funds upon application to the casino, whereafter such funds will be refunded to the player, provided that application has been made within the aforementioned time period.
- Each clause contained in these terms and conditions shall be separate and severable from each of the others. If any clause is found to be void, invalid, or unenforceable for any reason, the remaining rules shall remain of full force and effect. All dates and times stipulated in these terms and conditions are based on Eastern Standard Time (GMT-5), unless otherwise stated.
- The Fortune Lounge Casino Group reserves the right to exclude you from any of its promotions or special offers at any member casinos within the Fortune Lounge group, should you be found to be abusing any of its promotions, or engaging in fraudulent activities. The Fortune Lounge Casino Group will endeavor to inform those impacted by such exclusions proactively, but this may not be possible in all cases.
Wagering requirements and casino specific terms and conditions
In addition to the standard terms and conditions set out below, certain terms and conditions govern all promotions and special offers offered to players on the individual casinos and poker rooms.
View wagering requirements and casino specific terms and conditions using the links below.
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